Membership & Rewards

HOW TO JOIN?

All you've to do is to sign up for an account on our website and you'll automatically become our Insider (say hello to a one-time 5% discount on your birthday month!). You can now start earning points as you shop and be on your way to redeeming vouchers.

 

MEMBERSHIP TIERS

INSIDER

Simply sign up for an account on our website to become an Insider.

  • No minimum spending required to maintain Insider member status

 

VIP

Spend SGD$400 within 12 months to ascend from Insider to VIP.

  • Minimum spending of SGD$400 within 12 months to maintain VIP member status

 

ELITE

Spend SGD$800 within 12 months to ascend from VIP to Elite.

  • Minimum spending of SGD$700 within 12 months to maintain Elite member status

 

From 5th August 2021, all existing members will be converted to VIP member but will have to maintain a minimum spending of SGD $600 within the next 12 months to stay as a VIP member. If the minimum spending is not met by the stipulated timeframe, you'll be switched to an Insider member.

 

MEMBERSHIP BENEFITS

 

Insider

VIP

Elite

Member Discount

(Regular price items only, once a month)

-

5%

10%

Birthday Discount

(one-time on first order, capped at SGD 10)

5%

10%

15%

Free Standard Local Courier Delivery

                             Above SGD 60

Above SGD 50

Additional Discount during Sale period (% off entire cart)

-

-

5%

 

REWARD POINTS

Every SGD$1 spent earns you 1 point for orders placed online

300 reward points = SGD$10 voucher

 

 TERMS

  • Membership programme is only applicable to local orders
  • Member discount will only be applied to your order if you're logged in to your account
  • Member discount is only valid on regular-priced products (excluding gift cards)
  • Member discount is not stackable with other discounts
  • Membership will only be activated after the order status has been changed to 'Completed'
  • Reward points will be awarded after the order status has been changed to 'Completed'
  • Accumulation of reward points will only be applicable for your next purchase after the membership has been activated
  • Spending accumulation is calculated based on the completion of orders
  • Shipping charges, sale items, curated brands merchandise and orders placed using store credits will not be eligible for point accumulation
  • Reward points will be awarded based on the final amount paid for the order (excluding shipping charges). Reward points will not be awarded for amounts paid using gift cards.
  • For orders placed from 5th August 2021, reward points awarded will expire within 6 months from date of issue
  • Reward points are non-transferable, non-exchangeable and non-refundable
  • Strictly no extension or reinstatement of expired reward points
  • Voucher(s) must be redeemed upon checkout  / before payment. Any unutilised voucher(s) will not be refunded.
  • Birthday discount can only be used once and will be automatically applied to the first order made during the birthday month. Birthday discount cannot be used in conjunction with other promotional codes.



If you have any questions, kindly contact us at +65 9859 0184, email to sales@thephaseco.com, or contact us via the form below.





ThePhase Co Pte. Ltd. reserves the right to amend the terms from time to time without prior notice. By purchasing from our website, you are deemed to have agreed to the above terms and conditions listed. If you have any enquiries, email us at sales@thephaseco.com.

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